bd765 Privacy Policy

Introduction

bd765 ("bd765", "we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who interact with the bd765 platform at bd765.io ("the Platform"). This Privacy Policy explains in clear terms what personal data we collect from you, the purposes for which we collect and use that data, the circumstances under which we may share it with third parties, how long we retain it, the security measures we apply to protect it, and the rights you hold in relation to your personal data.

This Privacy Policy applies to all personal data collected through:

• The bd765 website and all associated subdomains;
• The bd765 mobile application (if applicable);
• Account registration and KYC verification processes;
• Customer support interactions via live chat, email, or any other channel;
• Payment transactions and financial activity conducted through the platform;
• Any other interaction you have with bd765 in connection with your player account.

bd765 is operated for the benefit of players in Bangladesh and the broader South Asian market. We are mindful of the expectations of players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh, and we have designed our data practices with those players in mind. All references to "personal data" in this policy include any information that can be used, directly or indirectly, to identify you as an individual.

Data We Collect

bd765 collects personal data from you through multiple channels and at various stages of your relationship with the platform. The categories of data we collect are described below.

2.1 Registration Data

When you create a bd765 player account, we collect the following information:

• Full legal name (as it appears on your national identity document);
• Date of birth (for age verification purposes — players must be 21 or older);
• Gender (optional);
• Residential address, including city and district within Bangladesh;
• Mobile phone number (used for bKash, Nagad, Rocket, or Upay payment verification);
• Email address;
• Chosen username and password (password stored in hashed form only).

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) compliance process, we may collect:

• A copy of your National Identity Card (NID), passport, or birth certificate;
• A recent utility bill or bank statement as proof of residential address;
• A selfie photograph or video for biometric identity confirmation (where required);
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of your bKash account showing your name).

2.3 Financial and Transaction Data

In connection with deposits and withdrawals, bd765 collects and retains records of:

• Deposit amounts, timestamps, and payment method identifiers (e.g., your bKash or Nagad mobile number, bank account reference);
• Withdrawal requests, including amount, destination payment method, and processing status;
• Transaction reference numbers and confirmation codes;
• Currency denomination (Bangladeshi Taka, BDT).

2.4 Gaming and Betting Activity Data

bd765 maintains records of your gaming and betting activity on the platform, including:

• Games played, bet amounts, and outcomes;
• Sports betting markets accessed and wagers placed (including cricket, football, and kabaddi markets);
• Bonus history, including bonuses claimed, wagering progress, and bonus outcomes;
• Session duration, login timestamps, and session activity logs.

2.5 Technical and Device Data

When you access bd765, our servers and analytics systems automatically collect certain technical data, including:

• IP address and approximate geolocation derived from the IP address;
• Device type, operating system, and browser type and version;
• Referring URL (the web address from which you navigated to bd765);
• Pages visited within the platform, click paths, and time spent on each page;
• Cookie identifiers and similar tracking data (see Section 6).

2.6 Customer Support Data

If you contact bd765 customer support, we collect and retain records of your communications with our team, including the content of live chat transcripts and emails, the nature of your query or complaint, and the resolution reached. This data is retained to ensure continuity of service and to facilitate any subsequent dispute resolution or regulatory review.

How We Use Your Data

The personal data collected by bd765 is used for the following specific purposes:

bd765 does not use your personal data for automated decision-making that produces significant legal effects on you without human review. Where automated systems flag an account for review (for example, in connection with responsible gaming thresholds or fraud detection), a member of the bd765 compliance team will conduct a human review before any material action is taken on your account.

Legal Basis for Processing

bd765 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and bd765 — specifically, to operate your player account, process deposits and withdrawals, deliver games, settle bets, and provide customer support. Without this processing, bd765 cannot provide its services to you.
• Legal obligation: Processing is necessary for bd765 to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements, fraud prevention obligations, age verification mandates, and record-keeping requirements.
• Legitimate interests: Processing is necessary for bd765's legitimate business interests, including platform security, fraud prevention, responsible gaming programme operation, internal analytics and product improvement, and the exercise or defence of legal claims. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your data protection rights.
• Consent: Where we send you marketing communications by email or SMS, or where we use non-essential cookies, we do so on the basis of your consent. You may withdraw consent for marketing at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Data Sharing

bd765 does not sell your personal data. We share your personal data with third parties only in the following circumstances and only to the extent necessary for each purpose:

5.1 Payment Service Providers

To process your deposits and withdrawals, bd765 shares relevant financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These providers receive only the data necessary to authenticate and complete your requested transaction. All payment service providers used by bd765 are subject to contractual data protection obligations consistent with industry standards.

5.2 Game Software Providers

bd765's games library is powered by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. When you play a game supplied by one of these studios, certain session data — such as your player session token, bet amounts, and game outcomes — is transmitted to the relevant studio's servers for game delivery and outcome determination purposes. This data sharing is governed by data processing agreements between bd765 and each studio.

5.3 Identity Verification Services

bd765 may use third-party identity verification and KYC service providers to assist with the document review and age verification process. Any KYC data shared with such providers is subject to strict confidentiality and data processing agreements, and is used solely for identity verification purposes.

5.4 Fraud Prevention and AML Partners

To fulfil our obligations in relation to fraud prevention and anti-money laundering compliance, bd765 may share relevant data with specialist compliance service providers and, where required by law, with regulatory and law enforcement authorities in Bangladesh or other applicable jurisdictions.

5.5 Legal and Regulatory Disclosure

bd765 may disclose your personal data to courts, regulators, law enforcement agencies, or other governmental bodies where we are required to do so by applicable law, a court order, or a regulatory instruction. We will, where legally permissible, notify you of any such disclosure request before complying with it.

Cookies & Tracking Technologies

bd765 uses cookies and similar technologies (including local storage objects and session tokens) to operate and improve the platform. The following categories of cookies are used:

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that blocking essential cookies will prevent you from logging in to your bd765 account and using the platform's core features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Data Retention

bd765 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulation. The following retention guidelines apply:

• Active account data: Retained for the full duration of your player account relationship with bd765, plus a minimum of five years following permanent account closure, in accordance with standard financial record-keeping and AML compliance requirements.
• KYC and identity verification documents: Retained for a minimum of five years following account closure, or longer if required by applicable regulation or ongoing legal proceedings.
• Financial transaction records: Retained for a minimum of seven years following the date of each transaction, consistent with financial reporting and AML compliance obligations.
• Customer support communications: Retained for three years following the resolution of the relevant query or complaint, or longer if the communication is relevant to an ongoing legal matter.
• Marketing consent records: Retained for the duration of your account relationship and for two years following the most recent opt-out action, to provide evidence of consent management in the event of a regulatory inquiry.
• Technical and session logs: Retained for a maximum of 12 months from the date of generation, unless a specific security or compliance investigation requires longer retention.

When personal data is no longer required for any of the above purposes and no legal retention requirement applies, bd765 will securely delete or anonymise that data so that it can no longer be associated with you as an identifiable individual.

Data Security

bd765 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and bd765 servers, including login credentials, payment data, and KYC document uploads;
• Password hashing using industry-standard cryptographic algorithms — your password is never stored in a readable form and is never transmitted in plain text;
• Role-based access controls ensuring that bd765 staff members can only access personal data that is necessary for their specific job function;
• Access logging and monitoring to detect and alert on any unusual access patterns to player data systems;
• Regular security audits of our platform infrastructure, including penetration testing conducted by independent security specialists;
• Secure data centres with physical access controls, redundant power supplies, and off-site backup systems.

While bd765 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are encouraged to use a strong, unique password for your bd765 account and to enable any available two-factor authentication options to enhance the security of your account.

Your Rights

As a player on bd765, you have the following rights in relation to your personal data. These rights may be subject to certain limitations under applicable law, particularly where processing is required for legal compliance or the exercise of legal claims.

• Right of access: You have the right to request a copy of the personal data we hold about you. We will provide this in a commonly used electronic format within 30 days of receiving a valid request.
• Right to rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update many of your registration details directly from your account settings panel. For corrections to KYC documents or other sensitive data, please contact support.
• Right to erasure ("right to be forgotten"): You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and there is no other legal basis for processing), or where you object to processing on the basis of legitimate interests. Please note that bd765 may be required to retain certain data for legal compliance purposes even following an erasure request.
• Right to restriction of processing: You have the right to request that bd765 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing carried out on the basis of bd765's legitimate interests, though we may be able to demonstrate compelling legitimate grounds to override your objection in certain cases.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of the above rights, please contact the bd765 support team via live chat or by email at [email protected]. We will acknowledge your request within 48 hours and will respond substantively within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

Children & Minors

bd765 is strictly an adult platform. Access is permitted only to individuals who are 21 years of age or older. bd765 does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register for or use the bd765 platform, and you must not submit any personal data to bd765.

If bd765 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, we will promptly suspend the relevant account, delete the associated personal data to the extent permissible under our legal obligations, and take appropriate steps to prevent further access by underage individuals.

If you are a parent or guardian and you believe that a person under 21 in your care has registered on bd765 or has provided personal data to bd765, please contact our support team immediately at [email protected]. We take all reports of potential underage access seriously and will investigate and respond promptly.

Third-Party Links

The bd765 platform may, from time to time, contain references to the game studios and software providers whose content is available on the platform, including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. While bd765 has data processing agreements in place with these studios for the specific purpose of game delivery, each studio operates its own privacy practices in relation to any direct relationship it may have with you outside of the bd765 platform.

bd765 is not responsible for the privacy practices, data security measures, or content of any third-party website or service that you may access independently of the bd765 platform. This Privacy Policy applies solely to personal data collected and processed by bd765 in connection with your use of the bd765 platform. We encourage you to review the privacy policies of any third-party services you access independently.

Policy Updates

bd765 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the services we provide. When material changes are made to this Privacy Policy, bd765 will notify registered players by means of a platform announcement, an email to the address registered to your account, or a prominent notice displayed upon your next login.

The date of the most recent revision is shown in the "Last updated" notice at the top of this document. Your continued use of the bd765 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Privacy Policy, you should cease using the platform and may request account closure with withdrawal of any available real-money balance.

We encourage you to review this Privacy Policy periodically so that you remain informed about how bd765 collects and uses your personal data. Previous versions of this Privacy Policy are available on request by contacting the bd765 support team.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to bd765's data processing practices, please contact our support team using the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly from any page on the bd765 platform. Live chat is the fastest way to reach our support team for general privacy queries, data access requests, and consent management.
• Email: [email protected] — for formal data subject access requests, erasure requests, formal complaints relating to data processing, and KYC document submissions. We acknowledge all emails within 48 hours and respond substantively within 30 days.

When contacting us about a data subject rights request, please include your registered username, the email address associated with your bd765 account, and a clear description of your request. This will allow us to locate your records efficiently and respond within the applicable timeframe. For security purposes, we may ask you to verify your identity before processing any data access, rectification, or erasure request.